Information Collection and Use
We collect personally identifiable information when you purchase products (print and/or digital editions) from the store.sanfordguide.com eCommerce site, when you place an order by phone, fax or through the mail, when you register for, subscribe to, or use web-based content, and when you register for, subscribe to, or use digital content for a mobile device. When you purchase subscription content from a third-party seller, we do not receive personally identifiable information about you from the seller, unless you authorize the third party to provide such information. If you contact us for technical support, customer service, or to subscribe to one of our mailing lists, we may collect personally identifiable information at that time in order to provide support or service.
When you purchase products from us or register to use digital products, we may collect all or some of the following information: your name, address, employer, postal code, phone number and email address. We receive and record information about you as a registered user on our server logs from your browser including your IP address, cookie data, and the web or content page(s) you requested and when. If you are a registered mobile application user, we may collect application data as well as information about your device and operating system to facilitate provision of application updates and technical support.
We may use your personal information to communicate with you about product updates and/or new products. If you do not wish to receive marketing communications from us, you may opt out during the purchase process or by clicking the link provided at the bottom of all marketing e-mails.
In summary, we use personal information for five general purposes:
- to allow completion of your purchase of our products
- to provide technical support and/or customer service
- to provide features and services associated with our subscription products
- to inform you of product updates and/or new products
- to improve internal business operations
Information Sharing and Disclosure
We do not sell, rent or otherwise make available your personally identifiable information to third parties, except under the following circumstances:
- we have your consent to share such information
- we need to share your information to provide the product or service you have requested
- we need to send the information to companies who work on our behalf to support our internal business operations. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us in internal business operations.
- we respond to subpoenas, court orders or legal process
Updating Your Information
Registered users of digital products may edit personal information provided to us and account passwords and preferences. You may update your customer information in our web store or account manager directly or by contacting customer service. A user may at any time request that his or her information be removed from our databases, understanding that our compliance with such a request will eliminate our ability to provide the user with any product, service, or updates.
Passwords, when required, are user-created and may be changed by the user at any time. In the event you lose or cannot remember your password, we provide password reset tools for you to create a new password, or we can manually reset your password for you upon request.
When you place an order in the store.sanfordguide.com eCommerce site, or by mail, phone or fax, your credit card information is used to process your order but is not stored or retrievable by us once the transaction is completed unless you actively opt-in to storing your credit card information. We use industry-standard SSL-encryption to protect data transmissions.
We may update this policy from time to time. If we make any substantive changes in how or why we use your personal information we will notify you by posting an announcement on www.sanfordguide.com.
Questions Regarding Privacy
Antimicrobial Therapy, Inc.
11771 Lee Hwy
P.O. Box 276
Sperryville, VA 22740 USA
T: (+1) 540-987-9480
F: (+1) 540-987-9486