Sanford Guide Collection Support

Sanford Guide Collection Support

Frequently Asked Questions

How do I use the Antibacterial Spectra of Activity?

  • For a brief tutorial on the customizable Spectra of Activity, please click here.

What is Sanford Guide Collection?

  • Combining the content of all three of our core infectious disease apps, Sanford Guide Collection is a subscription bundle designed to save you time and money while providing support for enterprise clients and Sanford Guide with Stewardship Assist. Tech support for single title apps (Antimicrobial, HIV/AIDS, or Hepatitis Therapy) can be found here.

What operating systems are supported?

  • Sanford Guide Collection is supported on iOS 10.0 and above and Android 7.0 and above.

Can I use my Sanford Guide Collection subscription on more than one device?

  • Yes! Your subscription includes a complimentary Sanford Guide Cloud account to make it easy to use your subscription on all your devices.
  • You may install your subscription on up to five devices. If you want to replace a device, open the app on your old device, select "Account" from the drop-down menu, and tap the "Remove content from this device" button.
  • Existing subscribers, manage your Sanford Guide account here.
  • Your Sanford Guide Cloud account will sync your bookmarks, notes, and preferences across all your devices.

Do you offer institutional licenses?

  • Yes! We offer username/password-authenticated, IP-authenticated, and e-mail-authenticated subscriptions for institutions of all sizes. Visit our Solutions page for details.

Installation Instructions

Once you have purchased a Sanford Guide Collection subscription from the Sanford Guide Online Store, you may activate your app on iOS, Android, and Windows 10 devices using these instructions. Instructions for Antimicrobial Therapy, HIV/AIDS Therapy, and Hepatitis Therapy apps can be found here.

Step 1: Download the Sanford Guide Collection app to your device.

Step 2: Open the app and enter your Sanford Guide account credentials. If you need to reset your password, you may do so here.

All set! If you have any difficulty, be sure that you downloaded the correct app (Sanford Guide Collection) and that you have an active subscription. You can check your subscription status here.