Sanford Guide Cloud

Sanford Guide Cloud

Back Up & Sync Your Subscriptions, Bookmarks, Notes, & Preferences

Sanford Guide Cloud is a free service that allows users of Sanford Guide mobile apps to automatically back up and sync their data across all devices.

 

Sanford Guide Cloud:

  • Allows you to view and manage your subscriptions
  • Allows you to manage your communications preferences
  • Allows you to sign in to the app from any device (iOS or Android)
  • Saves your usage data (if you opt in)
  • Backs up and syncs your bookmarks, notes, and preferences

How do I get a Sanford Guide Cloud account?

Beginning October 18, 2021, all Sanford Guide subscribers must have a Sanford Guide Cloud account to access our services. Don't worry - it's easy and we respect your privacy.

If you subscribe directly through Sanford Guide (through our online store, through your employer, or by redeeming a license key), you already have one and no further action is required to take advantage of our services.

 

If you subscribe through the Apple App Store or Google Play (through the app), you can register for this free service by following the steps below.

 

Step 1: Update to the current version of the app

Download the current version of the app from the Apple App Store or Google Play. If you're downloading the app to a new device but have already associated your subscription with a Sanford Guide Cloud account, you'll be taken to a Sign In screen and can skip the rest of these steps.

 

Step 2: Open the app and tap the "Account" button

You can find the "Account" button at the bottom right of the screen.

 

Step 3: Tap the "Access Sanford Guide Cloud Account" button

If you don't see this button and instead see "Signed into Sanford Guide as...," you're already signed in and no further action is necessary!

 

Step 4: Enter the requested information or Sign In

Enter your name, select your occupation, and enter the email address and password you'd like to associate with your account. This email address will be used to ensure the security of your account, and to send you important information pertaining to your subscription.

If you'd be interested in receiving information about product features and discounts, be sure that the "Email me discounts and product release information" toggle is ON. We won't sell your information, won't send you more than one marketing message per month, and you click a link in our messages to unsubscribe at any time. Use of your information is governed by our Privacy Policy.

 

Already have a Sanford Guide Cloud account and need to add this subscription to it? Tap "Sign In" at the top right of the screen, and you'll be able to enter your email and password and can skip the rest of these steps.

 

Step 5: Tap the "Create Account" button

If we detect that there's already a Sanford Guide Cloud account under your email address, you will see a pop-up that tells you so and allows you to reset your password or sign in to your existing account. If not, proceed to Step 6.

 

Step 6: Enter the verification code you receive in your email

Check your email at the address you entered for a verification code from Sanford Guide and enter it in the app. If you don't see the email, check your Junk or Spam folder. This is also a good time to add Sanford Guide to your Contacts or "Safe Senders" list so that you can be sure to receive account-related messages from us in the future.

 

All Done!

 

How do I manage my Sanford Guide Cloud account?

Visit https://account.sanfordguide.com/ to view all of your Sanford Guide Cloud account information, download your usage data, or edit your preferences. Once you've logged into the Sanford Guide Cloud from your app, you can also manage many of your preferences from the app's Account screen, and these preferences will automatically sync to the cloud.

Will you sell my data or use it to target ads?

Absolutely not! We value your privacy and hate spam. Our collection of your data is governed by our Privacy Policy. Your data will only be used to help us optimize your experience, to provide you with evidence of use for auditing or expense justification purposes, and if you get your subscription from your employer, to help them optimize their antimicrobial stewardship efforts. You can view and download your usage at any time through a link on the app's Account screen. You also have the ability to opt into or out of our marketing emails, which we limit to one per month (at most).

I still have questions. Can you help me?

Of course! Please feel free to give us a call during business hours (M-F, 9-5 US ET) or use this form to contact tech support and we'll get back to you within 24 hours. We want to make sure that this upgrade is easy for all of our customers, so do not hesitate to contact us if you have questions.